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Question #5003

downloading isis manually

Added by Ryan Clegg-Watkins 7 months ago. Updated 6 months ago.

Status:
Closed
Priority:
Normal
Category:
Installation
Target version:
-
Software Version:
Test Reviewer:

Description

I have been following the steps to download ISIS manually, but once everything is done I can't open any gui windows. My computer also doesn't recognize the setenv command. Not sure what I'm missing!

History

#1 Updated by Tammy Becker 7 months ago

  • Status changed from New to Acknowledged

#2 Updated by Stuart Sides 6 months ago

  • Status changed from Acknowledged to Assigned
  • Assignee set to Summer Stapleton

#3 Updated by Summer Stapleton 6 months ago

Hi Ryan, I'd be glad to help you get Isis3 set-up properly on your system. First, I have a few questions to help diagnose the issue:

What Operating System are you using?

In your terminal window, what is the output when you enter "echo $SHELL"?

What path did you install Isis3 in?

Keep in mind that setting-up the UNIX environment is a required step. The process can be reviewed near the bottom of our installation guide found at: https://isis.astrogeology.usgs.gov/documents/InstallGuide/index.html

Thanks, Ryan!

#4 Updated by Summer Stapleton 6 months ago

  • Status changed from Assigned to In Progress

#5 Updated by Ryan Clegg-Watkins 6 months ago

I am using a Mac, version 10.9.5

I installed ISIS in my applications folder, in a folder I just named "isis". So the path would just be /Applications/isis

when I enter "echo $SHELL", I get this:
/bin/bash

I've been trying to do the steps manually because I'm not very good with scripts, but if it looks like I'm missing a step I can try starting over, using either method. I also get an error when I try to enter the "setenv" command - my terminal window says the command is not found.

#6 Updated by Summer Stapleton 6 months ago

Hi Ryan, just to make sure that ISIS3 installed correctly, can you give me the output of the two commands:

cd /Applications/isis
ls

Thank you!

#7 Updated by Ryan Clegg-Watkins 6 months ago

yes, the output is:

data isis

My advisor reminded me we had an issue with the .profile file when we tried to install ISIS on another machine a few years ago. I haven't looked into it yet, but there's a chance that could be the problem.

#8 Updated by Summer Stapleton 6 months ago

Alright, so it looks like you are using BASH (Bourne Again Shell), so "setenv" is actually not the command you need. In order to set-up your UNIX environment, you'll need to enter the following commands, in order:

ISISROOT=/Applications/isis/isis
export ISISROOT
. $ISISROOT/scripts/isis3Startup.sh

If no errors are thrown, the following command should open a simple GUI to ensure that ISIS3 is set up properly:

lowpass

If the lowpass GUI opens, you should be ready to go. Let me know how this works for you!

#9 Updated by Stuart Sides 6 months ago

Hi Ryan,
Be aware, the version of OSX you are installing ISIS on is very old. ISIS 3.5.1 was built on Mac OS 11 and is likely not compatible with a four year old version of OSX.

#10 Updated by Ryan Clegg-Watkins 6 months ago

Unfortunately I got "command not found" after setting up the UNIX environment.

I'm going to try updating my operating system per Stuart's recommendation. It has definitely been a while since I have done that. I'll let you know if that fixes anything!

#11 Updated by Ryan Clegg-Watkins 6 months ago

I upgraded my operating system and re-installed ISIS, and everything works great now! Thank you so much!

#12 Updated by Summer Stapleton 6 months ago

Glad to hear! You are very welcome.

#13 Updated by Summer Stapleton 6 months ago

  • Status changed from In Progress to Resolved

#14 Updated by Summer Stapleton 6 months ago

  • Status changed from Resolved to Closed

The author has indicated that the initial problem has been solved.

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